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paypal transfer completed but no Linden dollar received
Please check your eMail. We will contact you.
We send an eMail to the eMail adress from the notification of paypal. Please check
your
spam folder
and add team@rapidsl.de to the adressbook of your eMail software.
Is the spelling of your avatar name correct? We will contact the avatar stated in your
order in game.
Log into SL and look for instant messages (IM) and notecards carefully.
Is your paypal account not verified?
For our both security and to avoid computer fraud it is mandatory to verify and confirm
your order.
This procedure is only necessary for first time buyers. Future orders can be
processed without this
verification and confirmation.
european orders:
- by telephone (no value added numbers), you send us your phone number, we call
you and
confirm
your order
- by telefax (no value added numbers), you send us your telefax number, we send
you a
fax with a confirmation code, you send us the confirmation code by email
- by regular letter with confirmation code, you send us your address (no post boxes,
no poste restante), we send you a letter with a confirmation code, you send us the
confirmation code by email
- you send us a scan of your ID card or your passport with resdential confiramtion
of
your local authority not older than 60 days, by eMail or a copy by fax, please
make
sure the quality of the scan/copy is readable
non european orders:
- by regular letter with confirmation code, you send us your address (no post boxes,
no poste restante), we send you a letter with a confirmation code, you send us the
confirmation
code by email
If you don't want to verify your order, please let us know. We will cancel your order
and send the money back to your paypal account. |
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